Privacy Policy

Introduction

At Cromplex, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website and services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.

Personal Information

Name, email address, phone number, business details, and other information you provide when contacting us or using our services.

Usage Data

Information about how you access and use our website, including IP addresses, browser types, pages visited, and time spent on our site.

Communication Data

Records of communications between you and Cromplex, including emails, chat logs, and phone calls.

Technical Data

Device information, cookies, web beacons, and other tracking technologies that help us deliver a better website experience.

How We Use Your Information

We use the information we collect for various business purposes such as:

Providing, operating, and maintaining our website and services
Communicating with you about our services, offers, and promotions
Responding to your inquiries and providing customer support
Understanding how users interact with our website to enhance the user experience
Complying with legal obligations and protecting our rights

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our website. These technologies help us improve your experience, analyze website usage, and deliver targeted advertisements.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies. For more information, please visit our Cookie Policy.

Information Sharing

We may share your information with third parties in the following circumstances:

Service Providers

Third-party companies who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

Business Transfers

If Cromplex is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

When required by law, to protect our rights, privacy, safety, or property, or when we believe disclosure is necessary to protect your safety or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access

Request access to your personal information

Right to Rectification

Correct inaccurate personal information

Right to Erasure

Request deletion of your personal information

Right to Restriction

Restrict processing of your personal information

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us:

support@cromplex.com +92 (339) 041-8293

Dera M. Naizr Bhatti P/O Lilliani, Teh. Kotmomin, District Sargodha

By using our website, you consent to the terms of this Privacy Policy.

Last updated: July 20, 2025